Product updates
What’s new
A quick view of what’s shipped on RaffleLink — new features, improvements and fixes, newest first. For the full story on any feature, head to the Help Centre.
September 2026
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Take donations, not just ticket sales
Supporters can now give your organisation a one-off gift without buying a ticket, from a Donate button on your public page or a link you can share. You are never charged a fee on donations: every gift reaches you in full, receipts go out automatically, and the money arrives with your weekly payouts.
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PayPal is temporarily unavailable at checkout
We've paused PayPal as a payment option while we work through some issues with PayPal, and we expect to bring it back. Card, Apple Pay and Google Pay are unaffected, and existing PayPal orders are too: they still show in the buyer's PayPal activity, and refunds go back the same way.
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Partner perks
There's a new Perks page in your organisation's sidebar, with offers from partners we recommend to RaffleLink organisers. First up is Circolo, event project management software, with a free trial for RaffleLink organisers.
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For raffles where winners pick their own prize
Running the kind of draw where you pull a name and that person chooses from the prize table? Switch on "Winners choose their prize" in the Optional step and your results, winner table and emails show each winner's draw position instead of a specific prize.
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Design your own posters and social graphics
The Promote page has a new Promo Designs tab for building an A4 poster with a QR code, or a post, story or square graphic for social. Pick a size and a theme, and your raffle details are already in it — then change the words, colours and pictures to suit.
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Set your draw method while you build the raffle
The Tickets step now asks how you plan to run your draw, so it is settled up front rather than on the day. The early bird draw moved too: switch it on and pick its date in Operating Details, then flag the prizes on the Prizes step.
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Emailing your winners is now optional
Plenty of organisers ring their winners or tell them at the event, so the winner email is no longer a step you have to take. Publishing your results is now the only thing that has to happen after the draw, and it is still what finalises your payout.
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We'll tell you if a payment comes back
If a payout leaves us and the bank returns it, you now get an email straight away explaining what happened and what to check. Your money stays safe in the payout queue, and we send it again once your account details are confirmed.
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August 2026
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Personal share links for your team
Every team member now has their own link to your raffle page. Online sales through it are credited to that person, and a seller leaderboard on the Promote page shows who raised what: link sales and in-person Ticket Booth sales side by side. Sellers can grab their link (with a scannable QR code) straight from the booth.
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See your sales day by day
The sales chart on your raffle's Analytics page now has a Per Day view alongside the running total, so a strong promo day shows up as a clear spike instead of a gentle bend in the line. Use it to see exactly what each email or post did for sales.
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Sponsor tiers and a sponsorship kit
A new Sponsorship page lets you save your sponsors once and reuse them on every raffle. Gold, Silver and Bronze tiers set how prominently each sponsor appears — on your raffle page, in confirmation emails and on tickets — and a downloadable sponsorship PDF helps you pitch new ones. You can even link a sponsor to the prize they donated.
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Run a 50/50 raffle
A new raffle type with no prizes to source: winners take a share of the cash pot, and every ticket sold grows it. Set your own split, add up to 10 prize tiers, and guarantee a minimum to drive early sales.
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Test your raffle with a simulated purchase
Walk the full checkout exactly as your buyers see it, from your raffle preview or your live page. No payment is taken, no tickets are issued, and your sales figures stay untouched.
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Download your winner results as a PDF
A new Download PDF button on the Winners tab gives you a record of the draw for your files: every prize, its winning ticket and the winner contact details, plus when the draw ran and who witnessed it.
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A nudge to publish your results
Drawn your raffle but not yet published the results? RaffleLink now reminds you, since publishing is what posts your winners to the raffle page and finalises your payout.
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Abandoned checkouts in your analytics
Raffle analytics now shows how many buyers started checkout without paying, the one-off reminder RaffleLink emails each of them automatically, and who came back and completed their purchase.
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More printed ticket quantities
Professional ticket printing now offers 13 quantity tiers, from 400 up to 10,000 tickets, with bigger per-ticket discounts as the runs get larger.
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Product updates in your dashboard
A new What's new panel in your account menu shows the latest RaffleLink features — the same updates as this page, one click away.
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Raffle terms name your benefitting organisation
When your raffle benefits another organisation, your public terms and conditions now say so, naming them alongside your own organisation. Pending benefitting-organisation requests can also be resent from the raffle builder.
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Sales reports show how each in-person sale was paid
The downloadable sales report now breaks Ticket Booth sales down by payment method — cash, card and more — per sale and as a summary, making end-of-day reconciliation much easier.
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Community Board on your raffle page
Turn on a Community Board for your raffle: post announcements, and let supporters leave words of support after they buy. Likes, pinning and moderation are built in.
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Ticket sellers for independent organisers
Independent organisers can now add their own ticket sellers, scoped to just their raffle — send an email invite and your sellers are ready to go in Ticket Booth.
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RaffleLink Partner Program
Work with fundraising organisations? Apply to the Partner Program from your dashboard, refer the organisations you work with and earn a commission when their raffles run on RaffleLink.
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All your raffles in one place
The new My Raffles page lists every raffle you can access across all your organisations — including your RaffleLink Classic history — so multi-org organisers no longer hunt through dashboards.
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July 2026
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Professional ticket printing
Order professionally printed books of paper raffle tickets straight from your dashboard — numbered to match your raffle, proofed before printing and delivered to your door.
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Get help without leaving your dashboard
A new in-app support form lets you reach the RaffleLink team directly from the organiser portal — no digging for an email address.
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Room for 250 prizes
The per-raffle prize limit has been raised from 100 to 250, so mega-raffles and ballot-style prize lists fit comfortably.
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June 2026
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Raffle times in your local timezone
Key raffle times — like the close and draw — now show your own local time alongside AEST on raffle pages, so supporters in WA and beyond never have to do the maths.